Valley Quality Homes of Spokane

Testimonials

May 14, 2004

Jim Golly,

We want to thank you for all your excellent service. You were so patient while we dreamed for about three years. Now that we have our home, it was well worth the wait. When people look at it, they can't believe that it is a manufactured home. It would easily cost twice as much for the same quality frame house.

The service that we have gotten since delivery is nothing short of incredible. Unheard of for a salesman to make site visits before, during, and after delivery. We didn't have to call and beg someone to come out and address little problems, you actually called and asked if we needed maintenance. You monitored the contractor work and had a set-up crew who really knew their business and got there early everyday and left late. These actions have prompted others to ask, "What outfit does all this"?

The quality of the product, the purchasing assistance with the banks, the before, during and after delivery attention, the quality of the maintenance, and overall experience was very refreshing indeed.

Thank you again, Jim, for the quality product, quality service, quality office staff, and a very gratifying journey into home buying. We give you the highest reccomendation.

Sincerely, 
Clyde & Louis Runkle

May 15, 2002

Mr. Art Berger:

We purchased one of your homes in September of 1999. I'm writing to tell you how much we enjoy the home. It is the triple wide. We have done a lot to it, decks, a garage, back yard, front yard, fencing, pond, and many trees. The home is on 10 acres. Everyone that comes over is very surprised to see the inside. It truly is a very nice home. We have had some expensive upscale homes. This home is the best we have had.

Also, I want to tell what fine help we received from your people in Spokane. We purchased the home through Jim Golly. Mr Golly was very helpful. We had a few minor problems in the first year and a fellow from this office in Spokane came out. His name was Ron. He is very knowlegeable about anything involving these homes. He is an asset to have as an employee. He does everything very quickly and efficiently. I was impressed.

Anyway, that is all I have to say. I'm sorry that I have taken so long to tell you all these things. I will proudly tell anyone how much we enjoy the home.

Terry and Jewel Thompson

Mr. Jim Golly
Valley Quality Homes
17123 E. Sprague Ave.
Greenacres, WA 99016

Dear Jim:

We want to express our sincere appreciation for the assistance we have received from you and your staff.

Our selecting a home as you well aware, took us four years. We looked at many other homes and found your home to be far superior in every aspect. We appreciated your patience, guidance, and suggestions. The many changes that we made, you and your firms willingness to oblige, I do not think is available in any other home. None that we are aware.

The setup crew lead by Salvadore, was very courteuos and accommodating. He always took time to talk to us and show us what was going on. He is a true professional and certainly an asset to your company.

Your service technicians Ron and Earl who have been in our new home are two of the finsest technicians that we have ever had the pleasure of being around. What most impressed us is they're finding a solution to the problem. Not the easy way, but the right way. This says much about the quality of the homes your firm builds, and the people they employ.

We unequivocally recommend your home and are willing to talk to anyone, or show them our home. Just let us know.

Several couples have stopped by and we have shown them our home and told them about you. They have all been impressed.

You can rest assured that we are "PROUD QUALITY HOME OWNERS".

Sincerely,
Ted & Lorelle

We started planning for our dream home about six years ago when we purchased 12 acres of land on Lake Roosevelt. My husband Danny is a carpenter and a certified building inspector. We visited and researched almost every manufactured home dealership in Washington. After visiting Valley Quality Homes and meeting Jim Golly our search was over. Jim answered all our questions and even invited us to visit the factory, which we did. After the factory tour, as we were walking away, Danny looked at me and said "structurally, as far as I am concerned Valley Quality built homes are as good, if not better than a stick built home.

It took us a few years to get to where we were ready to order, but throughout those years we were greeted with a friendly smile and welcomed to look around to get ideas on a floor plan.

Our home was delivered this week. The set up crew worked long hours and we saw progress daily. The floor plan is beautiful and built to accomodate our needs perfectly. Jim Golly worked with us on our ideas and even gave me some suggestions to make our dream home a reality.

Sincerely
Dan and Linda Zlateff

Mr. Art Berger
President
Valley Quality Homes
1717 South 4th Street
Sunnyside, WA 98944

Dear Mr. Berger,

I am sure you get many letters from customers who have purchased homes from your company.  I wanted to write and tell you of our experience with Valley Quality Homes, as it may be just a little bit different from some of your customers.

We first stopped in the Moses Lake store about 3 years ago and met Mr. Jim Golly.  He showed us several models and I was quite impressed.  We have had several custom homes, so looking at these did not really impress my wife.  However over the next two years we stopped and saw Jim Golly many times on trips to Seattle.  Let me say firstly, Jim is a quality guy, whom we have really gotten to know well.  You couldn't have a more honest, dedicated employee than Jim.  My wife started coming around a little and I convinced her to take a factory tour, which we did.  Again I was really impressed with your operation.  (I did meet you and talk a little bit after the tour with you.)

We decided to go ahead with one of your manufactured homes, and put our house up for sale.  We purchased 10 beautiful acres near Mt. Spokane.  We decided on the Valley Mansion model 2831.  We sold our $400,000.00 home and ordered the model 2831 from you.  This was not exactly a step up for us to go to a triple wide manufactured home!  But we really believe it was the RIGHT step.  We are 60 years old and want this to be our last home.

After being in the home only a few weeks I know we have the best built, most energy efficient, cost effective home we have ever had, and we just love it!  It is over 2700 square feet that is really well designed and perfect for us.  When we get the home landscaped and finished this summer, I will send you some pictures, as we believe with our setting it will truly be a show home for you.

I also want to tell you about Tony and his crew who put our home together.  What a great bunch of guys, but more importantly what great workers and craftsmen.  We were just amazed at their skill and hard work.  We had a few small problems like outlets not working and I called John Portch and he came out the same day and fixed every problem.

I really would like you to thank Jim Golly, Tony and his crew, and John Portch personally for us and to let them know how much we appreciated their great work.
We know this is the best "house" move we have ever made.  I also want to thank you for creating such a great company.  I know that excellence starts at the top.

Sincerely
Frank and Gail Wiprud